So, the darn thing breaks three weeks ago and we weren't blessed/cursed with the Red RIng of Death (DVD drive wasn't spinning up). So, we agree to pay Microsoft $100 to repair the XBox and to extend the warranty. We ship it out and get it back yesterday. So, this morning I sit down to play a game of Carcassonne and have my morning cup of coffee. BUT ... I cannot play because the game is locked. So, is every other arcade game we purchased. I'm irritated and I check DH's gamer tag, and sure enough he has access to the games no problem. I call MS and after a long call I delete and recover my gamer tag (no help there) and so they decide to refund the MS Points. Great, a solution! But oh no, they can't do that immediately I get put on a call back list for Friday so MS can give me an update on where they are on refunding my money!!!!!!!!!
I'm seriously frustrated. I don't have access to anything DH purchased and vice versa. Why exactly did we pay to have the console repaired if it comes back from the repair center in an unplayable condition essentially? I'm beyond ticked off! DH is now talking of selling the XBox and games and just investing in a gaming PC and completely forgoing XBox. I'm tempted, very very tempted right now! [:@]